Questions? We've got answers
Everything you need to know about shipping, your products, and our returns policy — all in one cozy place.
Express shipping: $8.50
Orders are dispatched from our warehouse within 1–2 days.
Deliveries may occasionally run behind due to postal service delays outside our control.
Not yet! We currently only ship within the U.S., but it's on our radar as we grow. 🌍
Approximately 12 to 24 months from time of purchase, stored in a cool, dry spot.
Yes — all of our products and pigments are 100% cruelty free. 🐰
Yes! Every single product is handmade in a sterilized business location, batch by batch, with love.
Yes! Body butters are still totally reusable after melting — just pop it in the fridge for a bit to firm back up, or enjoy it whipped and silky.
Yes — every product is vegan, on top of being cruelty free. No animal-derived ingredients here. 🌱
Our products are made with gentle, skin-loving ingredients, but everyone's skin is different. We always recommend doing a small patch test on your inner arm 24 hours before full use — and if you're pregnant, nursing, or have a specific skin condition, it's worth running the ingredient list by your doctor first.
We accept all major credit/debit cards, plus the usual digital wallets at checkout (Shop Pay, Apple Pay, etc., depending on your device).
Yes! Digital gift cards are available right in our shop — perfect for treating a friend (or yourself, no judgment). 🎁
Take our scent quiz! Answer a few quick questions and we'll match you with the Simply Bare scent that fits your vibe.
You earn points every time you shop, follow us, or leave a review — then redeem those points for discounts on future orders. Join free from your account.
We'd love that! Head to our Affiliates page to sign up for commission on sales you bring in, or fill out a Sponsorship Booking Request if you're a content creator looking to collab.
Refunds and exchanges are handled on a case-by-case basis. Email us at info@shopsimplybare.com and let us know how we can help.